We are so confident this product will make a difference in the life of your animal that we guarantee your satisfaction. If you are not happy with the results we will refund you 100% of your purchase price!
Natural Doggie does not take title to returned items until the item arrives at our warehouse. At our discretion, a refund may be issued without requiring a return. There is a 30-day time limit from the date of purchase on all exchanges and returns. The customer is responsible for shipping costs on all returns and exchanges.
If you would like to request a refund or an exchange for your product, please contact us at 1-888-674-1710, and we'll provide you with instructions for your return or refund. Simple as that!
Our business hours are 9:00 am - 5:00 pm CST (not including holidays).
Please make sure to have your order number and the reason for your refund or exchange ready.
You must return your item to:
Natural Doggie Returns
818 East Orme St Wichita, KS 67211
Refunds are issued in the same form of payment originally used. You will receive an email when your return is processed (please be sure to include a valid and correct email address with your return). Please allow 5-7 days from the time we receive your return.
Let us know how we can help!